Fox Business's Headline Put Seattle's Pay Law in the Driver's Seat of DoorDash's New Fee. The Law Doesn't Actually Charge Anyone a Cent.
$4.99-ish 'Regulatory Response Fee,' SeattleLaw sets driver minimum pay -- no customer fee requiredFox Business ran the 'law hikes fee' framing twiceDoorDash set the fee's amount and its name itselfOwner: Murdoch family
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Order delivery in Seattle through DoorDash and you'll see a "Regulatory Response Fee" tacked onto your total -- roughly $5. Fox Business has covered that fee at least twice, and leaned on almost the same construction both times: "DoorDash, Uber Eats hike fees in blue state city over delivery app minimum pay law," and later, "Seattle regulations prompt DoorDash to increase delivery service fees." In both headlines, the law is the subject doing the hiking. DoorDash is just where the fee happens to land.
Here's what the ordinance actually requires: a minimum per-minute and per-mile payment to delivery drivers, or a $5 floor per order, whichever is greater. It does not require, mention, or authorize a single cent of customer-facing fee. DoorDash decided to add one, decided the amount, and named it after the law anyway -- which makes a headline like Fox Business's practically write itself: read it fast, and the sentence tells you the city reached into your bag and took $5, when what actually happened is a public company chose a number and a name.
We get it -- "DoorDash raises its own prices to protect its own margin" is a less quotable headline than blaming a city council ordinance. We just think a fee invented by a company, named after a law that invented no fee at all, deserves a headline where the company is the one doing something -- not the law.
โA fee invented by a company, named after a law that invented no fee at all, deserves a headline where the company is the one doing something.โ