What Is the Right to Be Forgotten — and Can You Really Get a News Story Deleted From Google?
You lose a job, or a court case, or a house. A local paper writes it up. Twenty years later the job is long gone, the debt is paid, the case is ancient - and your name still pulls up that story on the first page of Google. Not because anyone is still interested. Because a search engine indexed it once and never forgot.
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The "right to be forgotten" is the legal answer to that problem. It is also one of the most misunderstood ideas in media law, because almost everybody who has heard of it thinks it means something it does not: that you can force a newspaper to delete a story about you. You cannot. What you can sometimes do is much narrower, and the gap between the two is the whole point of this explainer.
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**Where it came from: a Spanish auction notice from 1998**
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The case that created it is Google Spain SL and Google Inc. v Agencia Espanola de Proteccion de Datos and Mario Costeja Gonzalez, Case C-131/12, decided by the Court of Justice of the European Union on 13 May 2014.
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Mario Costeja Gonzalez was a Spanish lawyer. In 1998 he had unpaid social security debts, and his property was put up for a forced auction. The Barcelona newspaper La Vanguardia published the auction notices, as it was legally required to do. Years later the paper digitised its archive, Google indexed it, and searching Costeja's name returned the 1998 notices about his debts - debts that had long since been settled.
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He complained to the Spanish data protection authority. He asked for two things: that La Vanguardia remove the pages, and that Google stop linking to them. The case went to the EU's highest court.
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**The half of the ruling nobody remembers**
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Costeja lost against the newspaper and won against the search engine.
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The Court held that La Vanguardia had done nothing wrong. The original publication was lawful journalism, and under the journalistic derogation in the data protection rules then in force (Directive 95/46/EC, Article 9), news archives are protected. The article stayed up. It is still up.
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But the Court held that Google was doing something legally distinct from publishing. By crawling the web, indexing it and building a searchable profile that appears whenever you type a person's name, a search engine is itself "processing personal data" and is a "controller" of that data. And in that capacity it can be ordered to delist a link where the information has become "inadequate, irrelevant or no longer relevant, or excessive" in relation to the purposes of the processing and the time that has elapsed.
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So the ruling did not delete anything. It broke the shortcut. The story remains published, remains in the archive, remains findable if you know where to look - it just stops surfacing when someone types your name into Google. Lawyers call this delisting, not erasure, and the distinction matters enormously to anyone who cares about the historical record.
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**Then GDPR gave it a name and a number**
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The 2014 judgment was decided under an older directive and never actually used the phrase "right to be forgotten" as a granted right; the Court reasoned from Articles 7 and 8 of the EU Charter of Fundamental Rights - private life, and protection of personal data.
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The General Data Protection Regulation, which took effect on 25 May 2018, codified it. GDPR Article 17 is titled "Right to erasure ('right to be forgotten')", and lists the grounds on which you can demand your data be deleted - among them that the data is no longer necessary for the purpose it was collected for, or that you withdraw consent, or that it was unlawfully processed.
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Read the rest of Article 17 and you find the carve-outs, and they are wide. Paragraph 3 says the right does not apply where processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest in public health, for archiving in the public interest, scientific or historical research or statistics, or for legal claims. Article 85 requires member states to reconcile data protection with journalism by law. In practice, every EU country has some version of a journalism exemption, and a working news archive sits behind it.
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**How many people actually use it**
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A great deal. Google researchers publishing on the first five years of the scheme - from the ruling in May 2014 to May 2019 - reported that the company had received requests covering roughly 3.2 million URLs, and had judged about 45% of them to meet the criteria for delisting.
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That headline number gets misread as "Google censors half the internet on request". It is not that. Google's own breakdown of the requests showed that the most-targeted category was people's own professional information, and that the sites most often complained about were social media profiles, business directories and aggregator pages - not investigative journalism. Google also reported that celebrities accounted for tens of thousands of requested delistings and politicians and government officials for tens of thousands more, which tells you exactly who has the time and lawyers to try.
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And a delisting is name-specific. If Google delists a page from searches for "Jane Smith", the page still appears in searches for the company, the court, the town, or the event. The page is not removed from the index. Only the shortcut from one person's name is cut.
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**The second big case: it stops at the EU border**
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Once Europe had the right, the obvious next fight was territorial. If a French citizen wins a delisting, does the link disappear from google.fr, from every European Google, or from google.com worldwide?
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France's data protection regulator, the CNIL, said worldwide - otherwise anyone could defeat the order by switching domains. Google refused and was fined. The case reached Luxembourg as Google LLC v CNIL, Case C-507/17, decided 24 September 2019.
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The Court sided with Google. There is no obligation under EU law to delist across all versions of a search engine globally; the operator must delist across the versions corresponding to EU member states, with measures to discourage users inside the EU from routing around it. The reasoning was blunt: many countries outside the EU do not recognise this right at all, and the balance between privacy and free expression differs from state to state. EU law does not get to set that balance for the planet.
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The practical result is that the right to be forgotten is a European right with a European edge. A story delisted for a European reader is one VPN hop away from a reader in Ohio.
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**Does it work for people with something to hide? Sometimes. Not reliably.**
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The clearest illustration is the first case of its kind to go to trial in England: NT1 and NT2 v Google LLC [2018] EWHC 799 (QB), judgment 13 April 2018 by Mr Justice Warby.
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Two businessmen, anonymised by the court, had each been convicted of criminal offences years earlier and wanted search results about those convictions delisted. Same right, same court, same day, opposite outcomes.
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NT2 won. The judge found the information about his crime and punishment had become out of date and irrelevant, with no sufficient legitimate interest for search users to justify keeping it surfaced, and ordered delisting.
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NT1 lost. His offences were more serious, and - this is the part that should reassure anyone worried about scrubbed reputations - the judge found he had continued to mislead the public and had shown no remorse. A man still trading on a cleaned-up version of his past does not get the court's help cleaning it further.
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That is the test in a sentence: not "is this embarrassing" but "is there still a public interest in this being easy to find". Remorse, relevance, seriousness, the passage of time and whether you hold public office all get weighed. The right is real, and it is not a delete button.
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**Why any of this matters when you read the news**
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Three things worth carrying around.
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First, when an outlet says a story was "removed under the right to be forgotten", check whether the story was removed or merely delisted. They are not the same, and outlets sometimes blur it because "Google erased our journalism" is a better headline than "one search shortcut was cut".
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Second, some publishers - the BBC and the Guardian among them - keep public lists of their own articles that have been delisted from Google name searches. That practice is itself a small act of transparency, and it means the delisted pieces are often trivially findable, which rather undercuts the panic.
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Third, and least comfortable: the people best equipped to use this right are the people with money for lawyers. A right that exists on paper for everyone and is exercised in practice by those who can afford to press it is not a neutral tool. Costeja, the man whose name is now permanently attached to the right to be forgotten, is the most-remembered person in the history of forgetting. He tried to make one old debt notice go away and instead made his own name a legal citation taught in every media law course in Europe. There is a lesson in that, and it has a name of its own - the Streisand effect.
“The ruling did not delete anything. It broke the shortcut. The story stays published, stays in the archive, stays findable if you know where to look - it just stops surfacing when someone types your name.”